Order Processing:

• All orders are processed within 2–3 business days (excluding weekends and holidays).
• Orders will be shipped from our warehouse in New York.
• Once your order ships, you will receive a tracking number via email.

U.S. Orders:

• Free Shipping: Orders over $500 (U.S. only)
• Standard Shipping: $17 (3–7 business days)
• Priority Shipping: $25 (2–3 business days)

International Orders:

• Flat Rate Shipping: $75 via DHL or UPS (7–14 business days, depending on location)
• All international orders are subject to customs, duties, and taxes, which are the responsibility of the buyer.

Delivery & Insurance:

• All shipments are insured and require a direct signature upon delivery.
• A delivery photo may be provided as proof of receipt.
• While we take care to ensure safe delivery, we cannot be held responsible for lost or stolen packages in transit.
• If your package shows as delivered but you have not received it, the fastest way to resolve the issue is to contact the courier directly.
• Our team is available anytime to provide assistance via email at hello@3133jewelry.com

Important Notes:

• Shipping times are estimates and may vary due to carrier delays or customs processing.

Last Updated: 03/17/2025